FAQ

No, details are already cut and you should just press them out of the board. They are connected with small crosspieces. If you have some difficulties to remove a detail, just cut a crossbar with a knife.

In order to avoid furrows, you should press the detail out from that site, where pattern of lines is fatter We recommend to check gears on the absence of burrs on the enticles. If you can not connect some details, to put a cap, for example, lubricate it with wax of any ordinary candles.

Yes, you can paint it. We recommend to use watercolor, gouache or mordant. You can use acrylic paints, but a thick layer can interfere with gears working.

There are wooden axis (standard toothpick 65 * 2 mm) in each set. Depending on the specific model, there are can be clerical gum, fishing line, stickers. What it is not given in the set but may be necessary during the work: office knife, ordinary candle, emery.

The plug or the axle will be much easier to install if you grease the parts with an ordinary candle. If you can't install the axle, it is recommended to disassemble the construction and grease the internal parts of a gear with a candle wax.

We definitely can say that a child of 14 years old can assemble our models. Sometimes he will need parents’ help. Our mission - is to unite children and their parents.

You will work with a natural material that is nice to the touch. The high quality plywood is sufficiently durable, although sometimes you may need a few spare parts. We completed each kits with spare parts, but in case you need extra ones, please, feel free to contact us at customerservice@ugearsmodels.com.

We would ask you to provide us with your postal address, the list of the required parts and the photos of the corresponding board or detail. The Ugears team will send the requested spare parts to the address provided in your e-mail free of charge in an envelope by post. So you can complete your model. The most convenient way is to fill out this application form for spare and replacement parts.

 

We want to assure you that the assembly of Ugears models is a pleasant, interesting and fun pastime. Ugears wants to share the joy of creativity and bring people together through making things with their own hands. Take your time enjoying the assembly while the detailed and comprehensive illustrated step-by-step instructions take you along the way.